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Privacy Policy for Bangladesh Account Holders

We collect and handle your account data, payment details and device information when you access ap999. This policy explains what we gather, how we protect it, and your rights to request access or deletion under applicable law.

Account securityPayment privacyCookie controlData requestsRegional compliance
ap999 Privacy Policy for Bangladesh Account Holders

How We Protect Your Account Information

We encrypt login credentials, hash passwords with industry-standard algorithms, and require OTP verification for withdrawals over set thresholds. Payment processors handle bKash, Nagad and Rocket transactions through secure gateways; we receive confirmation codes but not your wallet PIN. Session tokens expire after inactivity, and we log unusual login patterns for review. Your data rights — access, correction, deletion — are detailed in this policy and enforced where local law permits.

Encrypted Connections

All traffic between your device and our servers uses SSL encryption. Login pages, deposit forms and account dashboards are secured with HTTPS protocols so credentials and payment data travel encrypted.

OTP Withdrawal Checks

Withdrawals trigger a one-time PIN sent to your registered mobile number. You confirm the code before the payout is queued, adding a second authentication layer beyond your account password.

Transaction Record Retention

We keep deposit, withdrawal and game-round logs for the period required by payment processors and financial auditing standards. Archived records are anonymised after retention deadlines pass.

Third-Party Payment Gateways

bKash, Nagad and Rocket transactions are processed by certified payment partners. We receive transaction IDs and timestamps but do not store your mobile wallet PIN or full account credentials on our systems.

Contact Us About Your Privacy Rights

You can request a copy of your data, ask us to correct inaccurate details, or submit an account-deletion request through the channels below. Data-access requests are processed within a reasonable timeframe; we confirm your identity before releasing account information. Reach our privacy team for questions about cookie settings, payment-record retention or how we handle device data.

Privacy Inbox Send data-access, correction or deletion requests to our privacy inbox. We respond with identity verification steps, then process approved requests within the timeframe required by applicable regulation.
Account Help Desk Ask our account-support team about what data we hold, how long we keep transaction records, or how to update your contact details. Available through the in-app help widget or by email.
Cookie Settings Manage cookie consent from your account dashboard. Toggle off optional tracking cookies; essential session cookies remain active to keep you logged in and maintain security protocols.

Privacy Policy Questions

We collect your phone number, email address, device ID and IP address at registration. Payment records — bKash mobile number, Nagad reference, Rocket wallet ID — are logged for transaction history but wallet PINs are not stored.

Contact our privacy inbox or account-support desk with your registered phone number. We verify your identity through OTP, then send a summary of your profile, transaction history and session logs within the applicable response window.

Yes. Submit an account-deletion request through support. We anonymise your profile and remove personal identifiers, but transaction logs required by payment processors and auditing rules are retained in archived form for the legal minimum period.

We do not sell your information to advertisers. Payment gateways process bKash, Nagad and Rocket transactions and receive only the data needed to complete deposits and withdrawals. Session analytics are handled internally.

Essential cookies keep you logged in and maintain security settings; these cannot be disabled. Optional tracking cookies monitor device type and language preference. You can toggle optional cookies off in your account dashboard under cookie settings.

Data is stored on servers outside Bangladesh. Active accounts retain full records; inactive profiles may be archived after extended non-use. Transaction logs are kept for the period required by payment processors and financial compliance, then anonymised.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.